This column is part of our Last Word series, which invites noted professionals to provide closing thoughts at the end of each issue of Commercial Baking. See the full issue here.
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SILVER SPRING, MD — A stranger once approached me in a hotel lobby. It was late at night, and I was exhausted after a full day of work, but he had a warm smile and seemed eager to talk to me. “You don’t know me,” he said, “but I follow you on LinkedIn and want to thank you for bringing back a piece of my childhood.”
Moments like that remind me why I’m on this journey to revive my family’s business. Three years ago, I had the unexpected opportunity to buy Stuckey’s, the roadside chain my grandfather founded in 1937. The company had fallen on hard times after a series of outside owners. But I saw something that wasn’t on the balance sheets: the value of the brand, of people who had cherished memories of stopping at our stores on family vacations. That was worth reviving — and worth risking my life’s savings.
In many ways, bringing back a business is harder than starting one. You don’t get to pick your own team, and even the most thorough due diligence fails to uncover all the pitfalls you’ll encounter. The hardest part, though, is letting go of what’s not working.