The report showed that 78% of participants voted for productivity as their top priority, followed by cost and automation (both 47%). Growth (39%) and workforce (24%) also ranked highly among participants.

The importance given to automation aligns with the three phases explored at the summit: vertical startups, operator training and IT-OT integration.

Vertical startups

The report findings suggest vertical startups are successful and achievable through clear communication and collaboration between OEMs and end users. Participants provided specific details about strategies for effective training, such as digital tools, follow-up assessments, automated systems, tailored learning formats, digital solutions that include AI-driven troubleshooting, interactive manuals and augmented reality.

Operator training

This phase highlights the need to account for diverse workplace realities, including language barriers, varying levels of technical skills and high turnover rates amid workforce shortages. A focus on people-centric training allows operators to minimize performance fluctuations across different shifts.

IT-OT integration

By prioritizing real-time data visibility, secure infrastructure and early stakeholder involvement, companies can achieve seamless IT-OT integration, future-proof their operations and avoid costly setbacks. For many CPG companies, justifying an IT-OT investment remains a key challenge. To be successful, they must balance short-term, tangible benefits — such as cost savings, reduced downtime, and immediate ROI — with long-term advantages, including a scalable, future-proof solution that enhances automation, provides real-time insights, and optimizes production processes.

Visit the PMMI website to learn more about the report.