Chimene Ross is the president and chief customer officer of The Killer Brownie Co., a Miamisburg, OH-based bakery that specializes strictly in brownie production. Under her leadership, the company outgrew two manufacturing facilities in a decade … and in just two of those 10 years, it has experienced triple-digit growth. In this clip, she shares some of the secret ingredients to her success, including setting goals and surrounding yourself with experienced professionals.