How emerging brand simplyFUEL powered through the pandemic

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How emerging brand simplyFUEL powered through the pandemic

24 Apr 2023

Mari Rydings

Mari Rydings is a versatile content creator, editor and marketer with experience developing dynamic, results-driven materials for B2B and B2C audiences. As the editorial director for Avant Food Media, she leads the day-to-day editorial operations for the company’s print and digital magazines, newsletters and social media platforms. Outside of work, she loves reading, hiking, putting together jigsaw puzzles and spending time with her husband and their twin daughters.

LEAWOOD, KS — Emerging brand simplyFUEL began as an online store in 2016 when founder and chief fueling officer Mitzi Dulan began making products in her kitchen to fulfill digital and word-of-mouth orders. In those early days, the brand’s production team was a bit unconventional as Dulan called on a network of friends to help fulfill orders from customers like the US Men’s National Soccer team and the Los Angeles Lakers.

The 2017 Natural Products Expo West show was the next big play for the company when simplyFUEL drew big-name attention.

“We ran out of samples the first day and had to make more protein ball dough that night,” Dulan recalled. “We had so many people coming to the booth that we were rolling protein balls in the booth as fast as we could.”

At the show, the brand caught the attention of Los Angeles-based Pressed, a manufacturer of cold-pressed juice and plant-based foods that sells its products in its own retail stores. Pressed became simplyFUEL’s first large-scale client, adding the protein balls to the 68 locations it had at the time. The retailer has since grown to 114 locations in California, Texas, Arizona and New York City.

A Los Angeles-based buyer from Costco also noticed simplyFUEL at the show. But with no co-packer, that opportunity quickly turned into a challenge.

That didn’t stop the fledgling brand. Before long, simplyFUEL secured a co-packer and — after more than a year of searching — invested significant capital into a protein ball extruder that could help the brand scale up production while maintaining the integrity of the product.

“I wanted to keep the sphere shape of the protein balls intact,” Dulan explained. “I wanted to keep the integrity of the product so that all the ingredients are blended into small pieces together. I wanted it to look and feel like it was still handmade.”

Yet, by the time the necessary pieces were in place, the Costco buyer from Los Angeles was out on medical leave. Then the COVID-19 pandemic hit. Like so many early-stage brands, the forward momentum all but evaporated in a matter of weeks.

“I was supposed to meet with a buyer from Costco’s Midwest region in March 2020, and it was cancelled because of COVID,” Dulan said, reflecting on one of the brand’s biggest challenges. “It was a really tough year because I had made the decision that we were going to go through some major growth, and I was ready for it. I was going to use a distributor in LA to hit Southern California hard. It was going as planned for January, February and early March. We were adding 50 locations a month, but I had to back out of the California situation from a financial perspective and just try to hold on and make it through COVID.”

At the time, simplyFUEL’s customer list included NFL teams like the Dallas Cowboys and New York Jets. But when the pandemic prevented teams from getting together, the orders stopped.

“It’s hard to make it in the industry in general,” Dulan acknowledged. “But I’ve always been an entrepreneur and owned my business. I’ve bootstrapped my company, and I operate lean.”

In 2020, the brand used a convertible note to securing funding, and it has plans to fundraise in the third or fourth quarter this year, which will help grow the brand and expand the product line.

The return of in-person tradeshows is helping get the name out there again.

Dulan returned to the Natural Products Expo West show in 2022 with the goal of reigniting some of the momentum that started before the pandemic. This time, when Costco came calling, simplyFUEL was ready.

Costco’s Texas region VP stopped by the booth at the Expo and offered to introduce simplyFUEL to the buyer in the snacks category. It was just a few weeks later that the brand had secured its first Costco protein ball purchase order.

As a result, simplyFUEL protein balls launched in 13 Costco stores in the Dallas/Ft. Worth area earlier this year and in Costco stores in Oklahoma and Wichita, KS, also part of Costco’s Texas region. The protein balls have performed so well, in fact, that Costco is expanding distribution to the entire Texas region, which includes Houston and Austin. The emerging brand launched in the San Francisco Bay Area in April.

Currently, simplyFUEL protein balls are available in three flavors: Chocolate Coconut Peanut Butter, Brownie Batter and Peanut Butter Honey Almond.

The brand also offers keto granola and a one-ingredient chickpea protein powder and plans to expand the line with a second protein powder.

One thing that’s definitely in simplyFUEL’s favor — the market. Dulan was in the protein-packed, better-for-you products game when the only people interested were athletes. Now that everyday consumers are seeking these products, simplyFUEL is well-poised to shift from the emerging brand roster to mainstream player faster than expected — and by the bootstraps.

This story has been adapted from the April | Q2 2023 issue. Read the full story in the digital edition of Commercial Baking.

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