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Joanie Spencer, editor-in-chief of Commercial Baking

Breads, buns and rolls: Elevating a consumer staple

Breads, buns and roll: Elevating a consumer staple

KANSAS CITY, MO — With higher food prices constraining budgets, consumers are turning to staple bread, buns and rolls to create low-cost meals at home.

Here’s how a few bakers are thinking outside the box with new formulations and production advances to meet demand and provide superior products across industry segments.

The in-store bakery channel is strong, but labor issues impede efforts to offer high-quality bread varieties with that fresh-from-the-oven eating experience shoppers seek on the perimeter. While taste and flavor are always drivers, a baked-fresh production claim is a power­ful incentive for consumer purchase, according to The Bakery Playbook 2024: Buns and Rolls, a consumer research study series from the American Bakers Association.

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Minneapolis-based General Mills Food­service leveraged this opportunity to partner with its retail customers and create solutions.

“Our goal is to make the best frozen baked goods that can be baked fresh for consumers,” said Josh Kraft, national sales manager for retail foodservice at General Mills Foodservice. “We focus our efforts on creating innovative solutions that simplify the baking process to mini­mize skilled labor challenges in-store, like our prescored and prestamped technol­ogy with breads and rolls.”

The General Mills Foodservice team believes the high-speed processing techniques for its frozen dough products and the high-quality flour that is inte­grated into its supply chain provide a competitive advantage. The company’s bread and roll products are designed to be highly tolerant of any operation without the use of a proof box, which is unique.

“Our products free retailers from having to rely on a proof box in their bread and roll production,” Kraft explained. “Eliminating this step reduces the need to troubleshoot or continually invest dollars to maintain functionality. Help­ing our customers maintain consistent quality adds value because shoppers expect product consistency at point of purchase.”

“We focus our efforts on creating innovative solutions that simplify the baking process to minimize skilled labor challenges in-store...” — Josh Kraft | national sales manager, retail foodservice | General Mills Foodservice

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Last year, General Mills’ Pillsbury brand launched a line of frozen bread dough in various styles to help meet the needs of its in-store bakery customers. For exam­ple, prescoring Pillsbury’s Italian loaf minimizes preparation steps and creates consistency across appearance, texture, shape and size of products.

“Our Pillsbury breads and rolls portfolio streamlines operations and makes the execution of consistent fresh breads and rolls possible from store to store, across all geographies,” Kraft explained. “It takes a lot of guesswork out of the equation for the bakery execution. We will continue to invest and prioritize resources to advance creative ways to make baking high-quality frozen baked goods as easy as possible.”

To provide efficient timesaving solu­tions for its customers across the food­service industry, Nashville, TN-based Crown Bakeries focused innovation efforts on its freezer-to-oven (FTO) products. Its R&D team, which includes certified master bakers, invested consid­erable time into perfecting a proprietary leavening system that has been a game changer, allowing products to go directly from freezer to oven in one step.

“Our FTO assortments enable our customers to offer European-style lami­nated dough products and rolls without the need to slack, thaw or proof,” said Jennifer Shaw, director of marketing and communications for Crown Bakeries. “This can mean reduced headcount and less time required to offer fresh in-house baked breads and rolls with enhanced taste and quality.”

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For in-store bakeries, preparing house-made rolls or croissants can take 12-15 hours. With Crown Bakeries’ FTO prod­ucts, fresh rolls can move from freezer to oven to table in about an hour and a half.

“Crown Bakeries FTO rolls have the texture, taste, aroma and crumb that you find in traditionally baked products,” Shaw explained. “For retailers and food­service operators looking to optimize labor without compromising on offering quality in-house baked items, our FTO line checks all the boxes.”

Crown Bakeries’ in-store bakery segment is growing, and the company will continue investing in FTO innovation for laminated dough products, yeast rolls and breads, with the goal of providing a preservative-free fresh product that helps streamline labor for operators and retailers.

General Mills Foodservice is also committed to providing its retailers with a key suite of back-of-house tools, advancements and support to ensure bread and rolls are easy to bake and end products perform well. Whether online videos, back-of-house templates or patented tools, the goal is to make its products turnkey for anyone to produce.

Recent shifts in consumer snack­ing and clean-label requirements are impacting innovation for Crown Bakeries. The company has worked extensively to reformulate products to meet updated nutritional requirements and clean-label ingredient standards. The R&D team monitors trend shifts relating to seed oils, high fructose corn syrup, food dyes and preservatives and considers how this impacts its customer production needs.

Because FTO products can be baked fresh by the customer, they are typically clean label and do not require preservatives to aid in shelf-life extension.

“Clean-label items are a top request, and our R&D teams remain committed to sourcing and integrating the latest advancements in natural ingredients and preservative tech­nology,” said Yianny Caparos, president of Crown Bakeries. “We constantly reevaluate our formulas for cost efficiencies or the opportunity to include new ingredient technology. Much of our recent R&D work produced extended life for many of our products without sacrificing clean-label require­ments or impacting nutritional statements.”

Crown Bakeries understands clean label can mean differ­ent things to different customers. It partners with a diverse customer base, and its production capabilities span indus­tries and product use occasions. As a result, the bakery invests in R&D and in improving management of production on the line.

“We are a customer-centric organization,” Shaw said. “We approach innovation as a driver to optimize our customers’ current product assortments and to introduce new products that meet consumers’ evolving needs and preferences.”

This story has been adapted from the February | Q1 2025 issue of Commercial Baking. Read the full story in the digital edition here.

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