ST. LOUIS — The staff at Companion Baking, known for their artisan breads and specialty sweet goods, don’t like saying no.
When Josh Allen, the company’s founder, or Josh Galliano, innovation leader and QA manager, are faced with logistical challenges or customer requests, they get it done through determination, semi-automation and of course, using the magic word ‘yes.’
Galliano said that he and his team use that mentality as a tool for bringing customer needs to life. These days, that might mean simply getting any available bread delivered so restaurant and retail customers can keep their heads above water amid pandemic-related stresses.