KANSAS CITY, MO — The American Society of Baking (ASB), the association serving baking industry professions for continuing education, networking and professional development, has announced Kristen L. Spriggs, CAE, IOM, as executive director to succeed Kent Van Amburg, CAE, upon his retirement March 2, at the closing of ASB’s 99th BakingTECH 2023 conference, set for Feb. 27-March 3 in Chicago.
With association management experience spanning more than 20 years, Spriggs has led efforts to build community in partnership with volunteer leaders and staff of membership-based organizations through strategic leadership of events, certifications/professional development, and products and services.
“Kristen’s extensive experience in board and committee governance and event management, as well as leading teams and organizations through transformational change, made her the ideal candidate to shepherd ASB into a new era,” said Brittny Ohr, 2022-23 ASB board chairman and Executive Search Committee chairman.
Developing relationships and enhancing member value has been a focus of Spriggs’ work throughout her career.
Most recently, Spriggs served as the chief member services officer for the American Society for Quality (ASQ), providing executive leadership to its 60,000+ global membership, with more than 230 chapters/components. In that role, she led standards development, knowledge management, events for in-person and virtual HQ and member units, as well as sponsorship/advertising partnerships.
Prior to ASQ, she spent 17 years at the National Association of Mutual Insurance Companies (NAMIC), leading the association’s overall sponsorship/advertising to generate non-dues revenue in support for valuable member programs and launching the association’s first board education program in 2007.
Additionally, during her time at NAMIC, she grew events by 444%, averaging a 70-point Net Promoter Score.